High Lifter Pump Service Terms and Conditions
Effective 12/27/2009
The purchase of product or the use of services by the Purchaser, [hereinafter referred to as Customer] from Theodore W Horner Jr dba High Lifter Pump Service [hereafter referred to as Provider] constitutes agreement to these terms.
1) Account Setup and Cancellation:
Customer agrees to provide accurate and true account information. Providing false contact information of any kind may result in the termination of Customer’s account. Provider reserves the right to cancel the account at any time with or without notice.
2) Lawful Use Only:
All products and services provided by Provider may only be used for lawful purposes. The laws of the State of California, and the United States of America apply.
3) Right to Refuse Service:
We reserve the right to refuse to sell products or services to anyone.
4) Payment, Provision as Agreed, and Refunds:
Customer agrees to supply appropriate payment for the products or services received from Provider, in a timely manner agreed upon by both parties. Provider agrees to provide the agreed upon products or services in a timely manner, except that if Provider is unable to provide the agreed upon products or services he may give reasonable notice of such to Customer by phone , email, or US Mail. Provider shall reasonably arrange to provide a refund to the customer upon such notice. Cancellations of orders by Customer must be communicated to Provider by phone or email within 24 hours of receipt of order confirmation. Order cancellations not received within 24 hours of order confirmation may be subject to a 15% cancellation fee.
4) Violation of Terms and Conditions:
Violations of the Terms and Conditions will waive the refund policy.
5) Hold Harmless from Third Parties:
The Customer agrees to indemnify and hold harmless Provider from any claims by third parties resulting from the use of any product or services provided by High Lifter Pump Service.
6) Arbitration:
By purchasing any products or services from Provider, Customer agrees to submit to binding arbitration at Provider's option. If any disputes or claims arise against Provider, such disputes will be handled by an arbitrator of Provider's choice. An arbitrator from the American Arbitration Association will be selected. Arbitrators shall be attorneys or retired judges and shall be selected pursuant to the applicable rules. All decisions rendered by the arbitrator will be binding and final. The arbitrator's award is final and binding on all parties. The Federal Arbitration Act, and not any state arbitration law, governs all arbitration under this Arbitration Clause. Customer is also responsible for any and all costs related to such arbitration.
7) Disclosure to Law Enforcement:
Provider may disclose any Customer information to law enforcement agencies without further consent or notification to the Customer upon lawful request from such agencies.
8) Changes to the Terms and Conditions:
Provider reserves the right to revise its policies at any time without notice.
How To Contact Us:
Should you have other questions or concerns about these Terms and Conditons, you may contact us:
By phone: 707-923-2109
By email: thad@asis.com.
US Mail: HLPS, PO Box 1640, Redway, CA 95560